Frequently Asked Questions (FAQ's)

When is Lavender Court open?

Tuesday - Friday 10 a.m. - 8 p.m.

Do you offer weekend appointments?

Occasionally, please contact Anna-Louise for availability.

When can I call to make an appointment?

Anytime! It is always best to either telephone on 01423 500494 or email as during appointments interruptions are not possible. There is a 24 hour call minder service which never fails! This answer phone is checked regularly during clinic hours and all calls are returned as soon as possible or you could email info@anna-louisehaigh.com.

What can I expect from a treatment session?

On arriving at Lavender Court your treatment experience begins when you walk through the door! The atmosphere is relaxing and has a definite oriental feel. The therapy room is naturally lit, warm and welcoming and is the perfect place to explore your needs whether they be mind, body or spirit oriented.

As part of your first session of any Complementary Therapy, a FREE consultation establishes your aims and intended goals. Therefore your first visit takes a little while longer. From there your treatment is designed to meet these needs and your therapy experience begins. Your modesty is always protected and all information is treated as strictly private and confidential.

Following your treatment, you will be allowed some relaxation time before enjoying a fresh cool glass of water and a discussion of the therapy outcomes.

How many appointments will I need?

This is always determined by the nature of the healing request, the willingness of the recipient to incorporate the guidance given and the support of the therapy. Most physical conditions receive noticeable benefit within 4-6 weekly sessions. Thereafter, sessions are reduced in frequency and ultimately a maintenance session is recommended to help maintain the new established levels of health and ensure whole body wellness endures. This approach has proven itself to act as a preventative for better health overall. Remember - taking time for yourself is an invaluable investment and you deserve it!

Do you treat men?

Yes, by recommendation of an existing client only.

How can I pay?

All treatments, training and transformation opportunities with Anna-Louise can be paid for by cash, cheque with bankers card or credit card.

What if I need to change an appointment?

We all live busy lives and ‘things crop up’. All appointments are made at your request and are taken in good faith, making changes is never a problem and 24 hours notice is required by calling 01423 500494.

What if I am late for my appointment?

Late arrivals will receive the balance of the appointment time remaining and the full treatment fee will apply.

What if I forget to come for my appointment altogether?

If you fail to arrive for your requested appointment the full treatment fee is payable.

Often there is a waiting list for appointments and therefore, consideration is appreciated so that others may benefit.

How do I book a talk, workshop or training course?

Booking is easy! You have three choices. Contact Anna-Louise direct on 01423 500494. Email to reserve a place to which you will receive a confirmation and any other information you might require or book on-line using PayPal.

Do I have to be a qualified therapist to come on any of the workshops or courses?

Everyone is welcome to join in with the personal development opportunities listed under the Transformation section.

The courses listed in the Training Section are available to qualified therapists only as these are aimed at providing advanced skills and knowledge. Please see individual course descriptions for pre-requisites.

What if I want more information prior to making a booking?

Just ask! Telephone or email and your enquiry will be happily dealt with by calling 01423 500494 or emailing info@anna-louisehaigh.com

What else is available at Lavender Court ?

Martine Moorby, Reiki Master Teacher, runs regular Reiki Training courses and advanced energy training days at Lavender Court. Her course dates can be found by visiting www.martinemoorby.com or telephone 01423 501368 for full details.

Occasionally, Lavender Court is hired by trainers and workshop leaders from around the country. Visit the Events Page for details.

Is there parking available?

As Lavender Court is located in the prestigious Montpellier Quarter of Harrogate there is pay and display parking opposite and on the roads nearby. Equally, the Montpellier Shoppers Car park is located a short walk to the rear of Montpellier Parade where Lavender Court is located.